Layer27

About Us

Your Trusted IT Partner Since 2011

Layer27 was founded with a simple belief: every business deserves enterprise-grade IT support, security, and cloud services — without the enterprise price tag.

Our Story

Layer27 was founded in 2011 in Durham, North Carolina, by Brad Pierce. With a deep background in IT infrastructure and cybersecurity, Brad saw that small and mid-sized businesses were being underserved by IT providers who were reactive rather than proactive.

The name "Layer27" is a nod to the layers of technology and security we build around your business. From the physical infrastructure at Layer 1 to the application layer and beyond, we ensure every layer is secure, optimized, and working for you.

Today, Layer27 serves businesses across Raleigh, Durham, Charlotte, and the broader North Carolina region with managed IT services, advanced cybersecurity, and scalable cloud solutions. Our security-first approach and 3.5-minute average response time set us apart.

3.5 min
Average Response Time
1 hr
Emergency Guarantee
24/7
Monitoring & Support
99.99%
Uptime Target
2011
Founded
100+
Businesses Served

Our Journey

11

Founded

Layer27 launched in Durham, NC with a mission to deliver enterprise-grade IT to growing businesses.

14

Cybersecurity Focus

Expanded into managed cybersecurity services as threats evolved.

17

Cloud Services

Added comprehensive cloud solutions including public, private, and hybrid deployments.

20

Remote-First Support

Rapidly scaled remote support infrastructure during the pandemic.

23

SOC & MDR

Launched 24/7 SOC and Managed Detection & Response services.

24

Continued Growth

Expanded service coverage across Charlotte and greater NC.

Meet Our Team

Experienced IT professionals dedicated to your success.

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Brad Pierce

CEO & Founder

Brad founded Layer27 in 2011 with a mission to deliver enterprise-grade IT services to businesses across North Carolina. With deep expertise in cybersecurity, cloud architecture, and managed services, Brad leads the strategic vision for Layer27 and ensures every client receives the proactive, security-first IT support they deserve.

BK

Brandon Kitchen

Senior Engineer

Brandon brings extensive experience in infrastructure management, cloud migrations, and security operations to the Layer27 team. He works directly with clients to design, implement, and manage IT environments that are secure, reliable, and scalable.

Ready to transform your IT?

Get a free consultation and discover how Layer27 can help your business thrive with proactive IT management, advanced cybersecurity, and scalable cloud solutions.