Announcement
Layer27 Joins Katalyst
Same team. Same support. Expanded capabilities behind them.
Durham, N.C.
On July 28, 2026, Katalyst — a Digital Operations Partner for mid-market organizations and an e4n platform company — announced the acquisition of Layer27. The release cites Layer27's deep Microsoft expertise, experienced engineering team, and strong presence in healthcare and other regulated industries. It is Katalyst's first tuck-in acquisition since partnering with e4n in May 2026, and it expands Katalyst's presence in the Research Triangle.
For Layer27 clients, the short version is this: nothing about how you are supported changes. The same engineers stay on your account. The same phone number reaches the same help desk. The same portals, the same agreements, the same billing. Layer27 continues to operate under its own name, as a Katalyst company.
What changes is what sits behind us. Joining Katalyst gives our team a larger engineering bench, expanded cybersecurity and cloud capability, and the operational depth of a national platform — including help accelerating AI adoption in a way that is governed and secure rather than improvised. All of that reaches your environment without changing the people you work with or the way you reach them.
Over the coming weeks, Layer27's technology stack, vendor relationships, and service delivery will integrate into the Katalyst platform. Continuity of service is the stated top priority throughout. If anything is going to affect your service, we will tell you in advance and in writing.
Layer27 has spent more than a decade building enterprise-grade IT and security expertise for growing businesses, and we're excited to welcome their team to Katalyst. Beyond their strong customer relationships, Layer27 brings exceptional technical talent and deep Microsoft expertise that further strengthen our platform. Together, we're creating an even stronger partner for our customers while opening new opportunities for our employees and accelerating innovation.
When we founded Layer27 in 2011, we built the business around long-term client relationships and helping organizations get real results from their technology. Katalyst shares that philosophy. Our clients keep the same team and the same technical expertise, and joining Katalyst gives them access to greater capabilities and resources while preserving the trusted relationships and service they value.
Layer27 is exactly the type of company we seek to partner with: exceptional people, deep technical expertise and a strong customer-first culture. This acquisition further strengthens Katalyst's platform and represents another important step in e4n's strategy to build the leading AI-powered MSP platform for the U.S. mid-market. We're building a platform that combines exceptional people, deep technical expertise and AI to create long-term value for our customers, employees and partners.
What this means for you
The questions clients asked first, answered plainly. If yours is not here, call us and ask.
Does my agreement or contract change?
No. Your existing agreement with Layer27 remains in effect and Layer27, LLC remains the contracting entity. If anything about your agreement changes in the future, we will notify you in advance and in writing.
Who do I call for support?
The same people you called last week. Support is unchanged: 919-825-0312, connect@layer27.com, and the client portal at portal.layer27.com. There is no new number, no new queue, and no transition period.
Support optionsDo my rates change?
No. Pricing under your current agreement is unchanged. We are not making rate changes as a result of this transaction.
Is my account team changing?
No. The engineers, account contacts, and escalation path you work with today are the same ones you will work with tomorrow. The announcement states it plainly: Layer27's team joins Katalyst, and clients continue to be served by the same people they work with today.
What happens to my data?
Your data stays where it is, under the same security controls and the same 24/7 security operations coverage. As part of the acquisition, Layer27 is now part of the Katalyst Network Group corporate family, and our privacy policy has been updated to reflect that relationship.
Read the privacy policyDoes billing or invoicing change?
No. Invoices come from Layer27 as they always have, through the same billing portal, on the same schedule.
Will Layer27 still exist as a brand?
Yes. Layer27 continues as a Katalyst company — same name, same website, same team. You will see the Katalyst endorsement added to our logo and materials over time.
What does Layer27 gain from this?
Access to a larger platform: a deeper engineering bench, expanded cybersecurity and automation capabilities, broader vendor relationships, and additional solution options we can bring to client environments. The goal is more capability behind the same team you already trust.
Nothing about reaching us has changed
Media inquiries — Samantha Damico, Katalyst: media@katalystng.com · 703-606-7709. Client support is unchanged — use the numbers above.
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